Change Request
Reference

IDM Viewer can now successfully launch PDF documents to Adobe Acrobat 7.

Previously, an error would occur when attempting to launch documents to Acrobat 7.

IDM Viewer can now successfully email documents with multiple attachments.

Previously when emailing documents with attachments, not all pages were sent.

In IDM Viewer the issue that parts of PDF documents were obscured or left blank when printing has now been resolved.

Previously, when printing PDF documents, parts of some pages were obscured. In particular the "Table of Contents" seem to have been affected.

In IDM Viewer annotations are now disabled when the image is on a temporary diskset.

When using the View option in IDM Import to view the document, it is no longer possible to add annotations as this is a temporary document.

Previously, the annotations toolbar was enabled when viewing the temporary document, which meant any annotations added were consequently lost when the document was imported.

IDM Find now allows text to be entered after the wildcard character ('*') when doing a search.

Previously, any text entered after the wildcard character ('*') would be ignored.

IDM Find no longer terminates when invalid values are entered for a time field when modifying a title. An error message is now displayed to the user.

Previously, IDM Find would terminate unexpectedly.

IDM Client applications using a date picker now work successfully on Windows 2000 & XP.

Previously, the date picker would be empty with only the "OK" and "Cancel" buttons being available.

IDM Client no longer allows a user to successfully change passwords if the configuration option "Permission to change password" is set to N.

The user will now be shown an error message indicating they do not have permission to change their password.

Previously, the password could be successfully changed even when the configuration option was set to N.

The IDM Client can now successfully export documents where the total length of all path and file names are over 4000 characters.

Previously, an error would occur if the total length of all path and file names exceeded 4000 characters, which could happen when exporting large multi page files as individual documents.

For example, when exporting a 5 page file to a directory which was 10 characters long, with a 10 character file name, it requires a total of 500 characters, and if a 50 page document was exported then the error would occur (as the total number of characters would be 5000). This has now been rectified, and even large multi page documents can be exported successfully as single page files.

IDM Client now successfully installs into the correct directories when using non English versions of Windows.

Previously, the installer would create a "Program Files" directory, instead of using the local language equivalent.

The IDM ActiveX toolkit Query by Example (QBE) control now correctly saves titling data which is set programmatically.

Previously, when titling information was set programmatically, this data could be lost and not saved. Manually setting the value behaved correctly.

IDM ActiveX components have been successfully tested in .NET applications. No change was required to the ActiveX toolkit itself, but the following prerequisite is required.

When developing an MDI application using any programming language that supports the .NET Framework please ensure each IDM ActiveX Control resides WITHIN a Panel control. One Panel control per form is sufficient, however many can be used if necessary. This is relevant to all controls that are VISIBLE at runtime.

Failure to adhere to the above prerequisite, can cause errors when the application is run.

Change Request
Reference

Problem
When running IDM Viewer on Windows 2003 to view AFP documents, for some documents only the first page is shown. When running IDM Viewer on Windows XP the same document is able to be viewed correctly.

How to Reproduce
Install IDM Client on Windows 2003 SP1, and display an AFP document.

Workaround
Run IDM Viewer on a different version of Windows (for example Windows XP SP2)

Problem
In IDM Viewer when an image with an overlay is flipped or rotated, the overlay does not always follow the image. The same effect is seen when printing a flipped or rotated image.

How to Reproduce
Rotate an image that has an overlay.

Workaround
Do not rotate the image when an overlay is used.

Problem
In IDM Viewer, if an overlay file can not be found, a blank page is displayed, rather than displaying a warning message and the image without the overlay.

The overlay files stored on the IDM Server in the <CTL_RUNTIME_DIR>/is/overlays/win directory must have their names in lower case, regardless of whether the script references the name with lower, upper or mixed case.

How to Reproduce
Define an overlay file which does not exist, or where the overlay file has capital letters in it. Attempt to view a document with this overlay file.

Workaround
Use only lower case letters in the overlay files, and ensure that the configured overlay exists on the IDM server.

Problem
In IDM Viewer when printing a zoomed area on images greater than A3 using the Screen option, a blank page is sometimes printed if the zoom area is on the right hand side of the image.

How to Reproduce
Display an image file larger than A3 with IDM Viewer and zoom in to the right hand side of the image. Then select Print and the Screen option. A blank page will be printed instead of the correct area.

Workaround
Zoom out until the area is able to be printed.

Problem
In IDM Viewer, when viewing emails with attachments of type HTML or XML, the navigation buttons are disabled when the HTML or XML document is displayed so that you cannot go to another page using the toolbar. The other pages in the document can be viewed using the Page menu options.

How to Reproduce
Import an email with multiple attachments which include HTML and XML files. View this document using IDM Viewer and navigate to the HTML or XML attachment. The navigation buttons will be disabled, so that viewing other pages is no longer possible using the toolbar.

Workaround
Use one of the Page menu options (such as Next, Previous, First, Last or Go to...) to navigate to other pages.

Problem
In IDM Viewer, the Match Whole Word Only option in the Find text search dialog does not function correctly. Matches to part words are also returned.

How to Reproduce
When viewing a text document in IDM Viewer and doing a text search, select the Match Whole Word Only option, and do a search on a string that is contained within a word. The string is returned as a search result.

Workaround
Search for partial word strings.

Problem
A TIFF document which contains both TIFF and JPEG images cannot be exported as a single file.

How to Reproduce
Import a TIFF document which has both TIFF and JPEG images. Try and export the document as a single file.

Workaround
You can export the pages that are of the same type (e.g. only TIFF or only JPEG). For example, if the first 4 pages are TIFF documents, and the remaining 4 pages are JPEG, you can export pages 1-4 as a single file, or pages 4-8.

Problem
In IDM Viewer, there is no warning prompt when exporting a document to an existing file. Similarly, in IDM Find, no warning is given when checking out a document to an existing file.

How to Reproduce
In the Export dialog in IDM Viewer, type in a suggested file name of an existing file with the same extension as the currently viewed document. Selecting the Export button will overwrite the existing file without warning.

Workaround
Select a filename that does not exist.

Problem
In IDM Find, when using a custom template script, the AutoFillFields function is being called erroneously for the second field when the Search button is clicked while the first field is selected. Additionally, the PutCellTextByShortFieldName method is invoking the AutoFill Field function when it is used to change a field value.

How to Reproduce
Configure a custom script for the Document Indexing Form. Select the first field in IDM Find, and then execute "Search".

Workaround
Ensure the first field is not in focus before executing Search.

Problem
In IDM Find, all available saved searches are shown, so that when changing to a different repository instance, the search can fail as the application does not exist on that repository.

How to Reproduce
In IDM Find, save a search using an application in a specific repository instance. Log out of IDM Client, then log back in to a different repository instance. The first saved search is still shown in the list of available searches. Selecting the saved search will generate an error as the application will not exist in the new instance.

Workaround
When saving searches, use a naming convention which includes the instance name, or use different folders for each repository instance.

Problem
In IDM Import if a field has an edit mask containing one or more "0" (configured in the Document Indexing Form), then the value entered is padded up to the length of the edit mask with underscores. For example, if the edit mask for a text field is "0000", and the value entered in IDM Import is "12", then the actual value stored in the application row will be "12__" .

How to Reproduce
In IDM Administration System, navigate to the Document Indexing Form for an application. Right click on a string field, and set the edit mask to "0000". Save the template, and run IDM Import. In the same text field, enter "12", and save the document. Use IDM Find to search for the new document, and check the value of the string field.

Workaround
Instead of using the character "0" in the template, use a "#" or "9", for example instead of "0000" use "9999" or "####".

Problem
In IDM Import, when filling out the title information on a document any changes to the last field being edited will not be saved if the document is saved via the Save option under the File menu.

How to Reproduce
Import a document, when filling out the title information on a document, either through the email import or the desktop import, leave focus on the last edited field and select the Save menu option.

Workaround
Use the Save button, or exit edit mode before using the Save menu option.

Problem
IDM Folder displays the numeric document type (slevel) number, and not the document type name.

How to Reproduce
Setup document types, display search results in IDM Folder.

Workaround
Use IDM Find, or train users to understand meaning of the document type numbers.

Problem
When closing IDM Folder using Citrix Presentation Server 4, an error is logged to the error log.

How to Reproduce
Run IDM Folder using Citrix Presentation Server 4, and close IDM Find.

Workaround
The error can be ignored.

Problem
When using IDM Desktop Integration, it is not possible to log out of IDM Client, as Windows Explorer does not notify IDM Desktop Integration when Windows Explorer is closed.

How to Reproduce
In Windows Explorer, select Vignette IDM and log in.

Workaround
Log out of Windows.

Problem
When the Refresh method of the TitleList ActiveX control is called and the number of rows returns the predefined limit, a message is displayed to the user, which is valid. However, any subsequent call to the Refresh method triggers the same warning again. This is especially an issue when the contents of a row are modified, and then the refresh method is called to update the display. This displays the warning again.

How to Reproduce
Configure IDM Find to display only a limited number of search results. Write a sample program which would:

1. execute a search which exceeds the maximum number of rows
2. modify one of the displayed titles and refresh the result list. This will re-display the warning message

Workaround
Do not configure a limit on the result set.

Problem
When installing IDM Client on Windows 2000, an error message pops up stating that the file MSVCRT cannot be updated. This error message does not affect the installation, and can be ignored.

How to Reproduce
Install IDM Client 20.1 on a Windows 2000 platform.

Workaround
Click Next and ignore the message. The installation will work correctly.

Problem
When installing IDM Client, an error message pops up when the installation directory is greater than 98 characters.

How to Reproduce
During installation, enter an installation directory with more than 98 characters.

Workaround
Choose an installation directory with less than 98 characters.